Privacy Policy
Effective Date: September 15, 2026 | Tea Time Beverage Company
1. Overview
Tea Time Beverage Company ("Tea Time," "we," "us," or "our") operates Tea Time Hub ("Software"), an internal business tool used exclusively by authorized Tea Time personnel. This Privacy Policy describes how we collect, use, and protect information in connection with the Software.
2. Information We Collect
The Software collects and stores the following types of information:
- Invoice data: Customer names, product quantities, invoice amounts, and dates entered by authorized users
- Inventory data: Stock levels for Tea Time beverage products
- QuickBooks tokens: OAuth access and refresh tokens used to sync data with your QuickBooks Online account
- Voice recordings: Audio submitted via the voice invoice feature for transcription purposes only
3. How We Use Information
Information collected by the Software is used solely to:
- Create, store, and manage invoices for Tea Time's business operations
- Track and update beverage inventory levels
- Synchronize invoice records with QuickBooks Online on behalf of authorized users
- Transcribe voice input to pre-fill invoice forms
We do not use this information for advertising, analytics, or any purpose beyond operating the Software.
4. QuickBooks Integration
The Software connects to Intuit QuickBooks Online using OAuth 2.0. When you authorize this connection, we receive and store access tokens that allow the Software to create invoices and customers in your QuickBooks account. We do not store your QuickBooks username or password. You may revoke this access at any time by disconnecting QuickBooks within the Software or through your Intuit account settings.
Intuit's handling of your data is governed by Intuit's own Privacy Policy, available at intuit.com/privacy/statement.
5. Voice Data
Audio recordings submitted through the voice invoice feature are sent to OpenAI for transcription. These recordings are processed in real time and are not retained by Tea Time or OpenAI after the transcription is returned. We do not use voice data for training or any other purpose. Live voice calls work the same way: audio streams directly between your browser and OpenAI, our servers relay only the connection setup, and no call audio is stored by Tea Time after the call ends.
6. Data Sharing
We do not sell, rent, or share your data with third parties, except as strictly necessary to operate the Software:
- Intuit: Invoice and customer data is transmitted to QuickBooks Online when the integration is active
- OpenAI: Audio data is transmitted for transcription when the voice invoice feature is used, and streams directly from your browser during a live voice call
- Twilio: Sales representative mobile numbers and message delivery information are processed to provide optional work-related SMS notifications
7. Sales Representative SMS Privacy
This section applies only to authorized Tea Time sales representatives who voluntarily enroll in work-related invoice notifications through Tea Time Hub. It does not enroll Tea Time customers in an SMS program.
When a sales representative enrolls, we collect the mobile number, the date and time of consent, and records needed to send and administer messages, including delivery and opt-out status. We use this information only to send and support Tea Time Hub invoice notifications, honor messaging preferences, prevent unwanted messages, and maintain compliance records.
We do not sell or share mobile numbers, SMS opt-in data, or consent with third parties or affiliates for their own marketing or promotional purposes. We may provide this information to service providers that help us operate the program, such as messaging and hosting providers, solely to perform services for us, or when disclosure is required by law.
Message frequency varies. Message and data rates may apply. You may withdraw consent at any time by replying STOP or by turning off SMS consent in Tea Time Hub. For help, reply HELP, email sales@teatimedrinks.com or 941-999-1421.
We retain consent and messaging records only as long as reasonably necessary to operate the program, honor opt-outs, meet legal obligations, and resolve disputes.
8. Data Security
All data is stored in a secured PostgreSQL database accessible only to authorized Tea Time personnel. OAuth access and refresh tokens are encrypted at rest using AES-256-GCM before being stored, and are never exposed publicly. The Software operates over HTTPS to protect data in transit.
9. Internal Use Only
This Software is strictly for internal use by Tea Time Beverage Company employees and authorized personnel. It is not a consumer-facing product and is not intended to collect data from members of the general public.
10. Data Retention
Invoice and inventory records are retained for as long as needed for business operations. QuickBooks access tokens are replaced automatically upon reconnection. You may request deletion of specific records by contacting your system administrator.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated effective date. Continued use of the Software constitutes acceptance of the updated policy.
12. Contact
For questions or concerns about this Privacy Policy, please contact Tea Time Beverage Company through your internal business contact information.
13. Tea Time Hub SMS Program
Tea Time Hub SMS is an internal messaging program: SMS is only for authorized sales representatives receiving work-related invoice notifications through Tea Time Hub. It is not a marketing program and does not enroll Tea Time customers.
Sales representative mobile numbers and SMS opt-in consent are not sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is voluntary and is not a condition of employment or purchase. Questions: email sales@teatimedrinks.com or call 941-999-1421.